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Our Customer Testimonial

Alasdair K
Excellent! I had a little trouble ordering online for some reason but had live chat and, with excellent help from sale staff of First Pet Shop, was able to order the Dog Led Collar I wanted. It had gone up with most people but quadrupled in price from the seller I last bought it from on the Amazon marketplace, and so I was more than delighted to find Firstpetshop.com when I searched the Internet. With them, buying 2 collars worked out cheaper then the original price when it had been cheaper from Amazon marketplace, so I was well pleased
Lindsay S. Sheeran
The most competitive prices. Well cheaper than pets at home. Free delivery over a certain reasonable amount. Puppy got freebies for Christmas. Repeat customer highly recommended.
Lorene J. Simmons
Firstpetshop team deserve much credit for providing fellow pet lover's such an excellent service with great prices and plenty of choice. It's a pleasure to support such a nice friendly team and wish them a "purr fect" future.
Christene J. West
Recently used firstpetshop for the second time and once again delighted with the service. The last time I ordered I received my package within 12 days. Having said that, firstpetshop send emails about the product that you purchase, so I was able to reply advising that I hadn't yet received my order. I didn't expect a reply as this wasn't shop's fault. Whilst I waited, I received two further emails asking if I had received my order. Absolutely fantastic service couldn't fault it one bit, it's a bonus that firstpetshop are selling some products cheaper than everywhere else . As far as I'm concerned even if firstpetshop increased their prices I would still order from them.
Christian T. Thomsen
Firstpetshop team deserve much credit for providing fellow pet lover's such an excellent service with great prices and plenty of choice. It's a pleasure to support such a nice friendly team and wish them a "purr fect" future.
Harley D. Grassi
Really good service, i spoke to someone who took my order when I had a problem with the website. The goods arrived on time and were well packed. The items I bought were the cheapest on line and I would certainly use this website again.
Betty S. Kearns
Excellent service, one item on my dog water bottle order was out of stock but they kept me informed and sent what they had. They also contacted the manufacturers but due to Christmas out of stock. Would recommend most definitely.